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 Phone Numbers
Office:  (530) 823-3628
Fax:  (530) 885-6132

 Mailing Address
1431 Merry Knoll Road
Auburn, CA  95603
 
Dog & Whistle Goose Control
Serving greater Sacramento and neighboring Foothill communities
Unless noted otherwise, all content and images © Dog & Whistle Goose Control 2010. All rights reserved.

Dog Vest Policies
Back to Dog Vests      Dog Vest Shipping   

Shipping rates provided on this web site, the Dog Vest Order Form, and the conditions listed below apply only to shipments within the continental United States.  Please call for shipping rates and conditions to non-continental US locations (e.g., Alaska and Hawaii) and to all foreign countries:
1.
Dog Vests are typically shipped via United States Postal Service (USPS) First Class or Priority mail.    
2.
Please allow two to three weeks after we receive your order and payment to receive Dog Vests.
3.
Customer may request expedited shipping.  Customer is solely responsible for all expedited shipping costs.  Customer to provide Dog & Whistle Goose Control with a prepaid shipping bill of lading or billable account number.


Dog Vest Returns & Refunds

Customer may return Dog Vests (hereinafter referred to as Product) to Dog & Whistle Goose Control (hereinafter referred to as Seller) for a full refund less Seller’s shipping costs within 30 days of receipt of Product by Customer with the following conditions:
1.
Customer is solely responsible for return shipment of Product to Seller, including cost and any loss in shipping.
2.
Product must be returned to Seller in original condition without alteration, damage, or distress.
3.
Within seven (7) days of Product return to Seller, Seller will issue refund to Customer via bank check.


Dog Vest Warranty - Limitations and Exclusions

Dog Vest materials and workmanship (hereinafter referred to as Product) are  warranted by Dog & Whistle Goose Control (hereinafter referred to as Seller) for a period of 90 days from receipt of Product by Customer with the following conditions:
1.
Excluded from warranty are materials provided by Customer, tears and abrasions from impact with sharp objects, damage caused by dog and unusual dog wear or use.  
2.
Also excluded from warranty are the costs to re-embroider, re-condition or replace any part of Product not of original construction, even if such non-original construction items are damaged or made unusable by virtue of the Product being defective.
3.
If Product is found to be defective within the warranty period, Seller will, at its option, repair or replace Product.  Seller will pay for shipping of defective Product to Seller as well as the return of repaired or replaced Product to Customer.  Shipping carrier and method, to and from Seller, to be determined by Seller.  Any expedited shipping, if requested, to be fully borne and pre-paid by Customer.     
4.
Some color fading to Dog Vest original fabric is expected and is not warranted.  Repairs may show some color variation to original Product.  
5.
The intended use and purpose of Product is limited to that of identification.  Product is not intended for other purposes such as to attach a lead or to lift the dog.  Product does not provide water buoyancy, thermal protection, or fire resistance.
6.
Product shall not be worn by a dog if Product hinders dog’s movements or poses a safety threat to the dog in its performance or execution of a task.  
7.
In no event shall Seller be liable for any lost profits, lost savings, or other special, indirect, incidental or consequential damages however caused, whether for breach of warranty, breach of contract, tort negligence, professional liability, strict liability or otherwise, even if Seller has been advised of the possibility of such damages.


Dog Vest Repair Service (non warranty repairs)

While the Dog Vest outer fabric is made of a durable nylon rip stop material, it can be torn if snagged on metal or other sharp object.  Barbed wire fencing, for example, is a principal culprit of torn Dog Vest fabric in our goose control work.  

Dog Vests can be shipped to us for repair.  At no charge, we will advise if repairs are not feasible.  You may want to email us a photograph of the Dog Vest’s condition prior to shipping the Dog Vest to us and we will attempt to advise from the photograph if it is repairable.

If Dog Vest is repairable, the cost to repair torn fabric, re-stitching of webbing, or buckle replacement is $15.00 per vest, which includes return shipping in the continental US.    

Repairs to torn Dog Vest fabric are typically made by either hand stitching the torn edges together or by machine stitching a repair piece of fabric over the affected area.  It should be noted that repairs are typically visible, though hand stitched repairs are generally not obvious from a distance.  Repair materials, both fabric and thread, are expected to have some color variation to the original material.  

Important Repair Note:  Repairs typically cannot be made to, or through, embroidery or other vest markings.  

You may want to order additional Dog Vests.  Day in and day out we work our dogs wearing repaired Dog Vests, but for demonstrations the dogs wear new Dog Vests.